Monday, July 24, 2017

Fibre Optics Survey for Sunset Beach

To: All Sunset Beach Residents
You will soon receive this letter from a “door knocker” who will ask you for contact information and note whether you will be interested in having high speed, reliable internet access through fibre installed in the Sunset Beach area.  
As you may be aware, the Sunset Beach Home Owners Association (SBHOA) has started the drive to obtain fibre connectivity for all Sunset Beach residents. The fibre internet connectivity has been identified by Sunset Beach residents as the number 1 priority for 2017.
It is important to note that we need to know from you whether you are interested in fibre connectivity.  Your “Yes” denotes your interest. We (SBHOA) do not require you to sign up or confirm commitment for fibre internet connectivity.

The purpose of the questionnaire is to demonstrate to the fibre provider (Openserve) that we have the required resident interest to proceed with the project.
Please note that we have arranged an Openserve promotion van to visit the Sunset Beach shopping centre on 5 August from 10am to 12am to answer any further questions you may have.

Any feedback, questions or support requests can be sent to
Please remember our AGM on 15 August at Milnerton Golf club at 6:30pm. 
Many thanksLise LotzeChairman: SBHOA

High speed, reliable fibre connectivity Q & A’s
Is Sunset Beach Getting Fibre?
In the Sunset Beach Home Owners Association (SBHOA) survey from December 2016 (Christmas newsletter), Fibre was identified by residents as the number 1 priority to action in 2017.
The (SBHOA) is working hard to secure Fibre connectivity for Sunset Beach. A questionnaire is currently in progress in Sunset Beach to demonstrate to a fibre provider (Openserve) that we have the required resident interest to proceed with the project.
Sunset Village will have already indicated 90% sign up rate, and we hope we can get similar % expression of interest in Sunset Beach.
Please be assured that if you choose to registering your interest, you do not place an order or sign any contract. There is no financial commitment required upfront.
Why is the implementation of fibre taking so much time?
Sunset Beach is a low-density neighborhood which means we are not as attractive as high density (blocks of flats) neighborhood. This is because the reticulation (the actual digging and laying of fibre) is much more expensive for low density housing.
The fibre providing companies therefore do not see Sunset Beach as an attractive investment and as such need a higher level of interest (70%) shown to achieve the installation of fibre to the area.
Why choose Openserve?
We have approached Openserve, a Telkom subsidiary, to state our intention by showing a strong resident interest.
Openserve is a logical choice because they can use the existing Telkom infrastructure to run the Fibre underground, which should make the process of getting the fibre into the neighborhood a lot quicker, rather than digging up our pavements, including every driveway to connect fibre to your house. (Imagine what your driveway would look like!) In most cases, however, they will use your existing telephone/ADSL route into your home which would mean no digging.  This is of course infrastructure dependent as each house would be different.
Openserve has a list of approximately 50+ resellers which gives each Sunset Beach house the opportunity to stay with their existing service provider and/or shop around for better deals within the Openserve reseller list.
FYI – Any product offering can be chosen – even ADSL/VDSL packages can be used on the fibre infrastructure.
The connection from the road to the house will be done by Openserve irrespective of which reseller will be chosen.

We need your support

Openserve requires a high number of houses in Sunset Beach residents to indicate their interest in fibre connectivity. The SBHOA will also approach Sunset Links to come on board. Sunset Village have already indicated their support.
Please sign up if you are interested, it is ok to change your mind later as this does not commit you to installing the fibre service and you can change to this service at any time.
Are you on our mailing list? Please register on the form below.

We will update you on our progress. Thank you.
Lise Lotze
Chairman - Sunset Beach HOA